01 · Network providers
ISPs, carriers, internet exchanges, and content providers
- Peering or direct interconnection.
- Exchange of information on announced routes and prefixes.
- NOC-to-NOC coordination during outages or route changes.
Network cooperation
Help us improve our service.
The quality our customers experience also depends on networks and servers outside INTINet. We welcome cooperation with other network providers and server operators to improve routes, latency, and availability.
Who we want to work with
Two parties that matter most.
We already peer directly at several internet exchanges in Jakarta and Surabaya. Direct paths to more networks and servers make customer traffic routes shorter, lower their latency, and make problems easier to trace.
02 · Server operators
Hosting providers, data centers, and application or site owners
- Let us know if access from the INTINet network to your service is slow or rejected.
- Exclude our IP ranges from unintended blocking.
- Caches or mirrors for content our customers access heavily.
Helpdesk
Email our helpdesk.
The helpdesk forwards every request to the network engineer in charge. To help us follow up quickly, include:
- Your organization name and ASN, if any.
- The affected prefix or IP address.
- The time it happened (WIB, UTC+7) and the symptoms.
- Traceroute or MTR results, preferably from both directions.
- A technical or NOC contact we can reach.
Network tools
Check from our side.
Once live, these tools will show BGP routes, traceroute paths, and DNS answers from the INTINet side of the network, so you can attach the results when contacting the helpdesk. For now, what you see is a sample.
Sample view · tools in preparation