Vision
To be an innovator in delivering Managed Service Provider solutions for communications in Indonesia.
ISP & Managed Service Provider · since 2014
Reliable connectivity for your business, from Aceh to Papua.
We provide Dedicated Internet, IP Transit, SD-WAN, Metro-E, Managed Services, and Broadband Internet for your business.
Dedicated Internet with a 99.9% SLA, a high-capacity multi-backbone network, and a Network Operations Center on watch 24/7.
- 99.9% SLADedicated Internet
- 29 provincespoints of presence (PoP)
- up to 10 Gbpsscalable, 1:1 ratio
- 24/7Network Operations Center
- 6 data centerscolocation & interconnection
- 10 IXlocal peering
- AS133817INTINet ASN
- since 2014founded in Surabaya
About INTINet
Founded in Surabaya in 2014 as an Internet Service Provider, we have grown into a Managed Service Provider: not just internet access, but integrated solutions that support the efficiency, security, and growth of your business.
- 2014
Founded in Surabaya as an internet service provider (ISP).
- 2018
Expanded to several cities in East Java and added network capacity.
- 2021
Began serving corporations and government agencies; built a Network Operations Center & Helpdesk with 24/7 monitoring.
- 2024
Officially became a Managed Service Provider: internet, network, security, and IT solutions; backbone expansion.
Mission
To bring change in information technology toward a digital transformation that supports better business.
Technology You Can Trust
Services
Six connectivity services, one point of accountability.
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01 · Dedicated Internet
The primary internet link that must never go down.
Round-the-clock internet for international and domestic networks with a 99.9% SLA. 1:1 ratio, scalable up to 10 Gbps, transparent bandwidth. A primary fiber-optic link with wireless backup and a failover router at your site.
Discuss your needs -
02 · IP Transit
Straight to the global internet.
Interconnection to international and domestic networks through full-route BGP from three IP transit upstreams, plus local peering at ten internet exchanges.
Discuss your needs -
03 · SD-WAN
Every branch, one dashboard.
Software-defined networking over WAN connections to link branch offices and data centers across regions, managed from a single view.
Discuss your needs -
04 · Metro-E
Building to building, city to city.
Metro Ethernet to connect a company's locations, within a city or between cities, with high, stable, and secure bandwidth.
Discuss your needs -
05 · Managed Services
We manage it, you focus on the business.
Proactively preventing downtime and device failures: predictable costs, a guaranteed SLA, response times, and a scale that can go up or down without infrastructure commitments.
See the service cycle -
06 · Broadband Internet
Super-fast internet for dynamic businesses.
A high-speed internet connection at an affordable price. Suited to SMEs and branch offices with everyday browsing, email, and cloud application needs. Comes with 24/7 technical support.
Discuss your needs
Managed Services
Proactive, not reactive.
We monitor, report on, improve, and maintain your infrastructure, so your team can focus on the business.
01/06
Monitoring
24/7 monitoring by the Network Operations Center.
NOC 24/7
Managed services
Infrastructure Network Management
LAN, WAN, fiber optics, Wi-Fi, CCTV, servers, on-site engineers.
Security System
System and data protection, monitoring, security audits.
Cloud Manage Service
Cost efficiency, predictable spending, solid infrastructure.
End Point Manage Service
Laptops, PCs, smartphones: threat monitoring, system updates, access control.
Wireless & Mobile Computing
Wireless networks and mobile devices.
Application Manage Service
CRM, HRMS, healthcare services, CMS, ERP.
Support Service
Proactive helpdesk and ticketing system.
- Predictable costs
- Guaranteed SLA
- Response times
- Scale up or down without infrastructure commitments
Backbone
Multi-backbone, three IP transit upstreams.
Customer traffic never depends on a single provider: our backbone connects to three IP transit upstreams and is monitored by the Network Operations Center around the clock.
Coverage
PoPs in 29 provinces, from Aceh to Papua.
Points of presence in 29 provinces.
Offices in Surabaya (two locations), Jakarta, and Samarinda.
Interconnection
Content-rich, with direct local peering.
Peering at ten internet exchanges and presence in six data centers.
IP transit upstreams
3 upstreams
Matrix NAP Info · Telkom Indonesia · MVNet
IX peering
10 internet exchanges
AIX · C2IX · CloudXchange · IIX Jakarta · IIX Jawa Timur · JKT-IX Jakarta · JKT-IX Surabaya · Mvix · ODIX · OpenIXP
Data centers
6 data centers
DC CYBER (APJII-Cyber) · DC MTEN (NEX-JK2) · DC.IDC.3D · Intiland Tower Surabaya · neuCentrIX Gubeng · neuCentrIX Batu Ampar
ASN AS133817 · IDT JKT CYBER
29 provinces with a PoP
Sumatra 9
- Aceh
- North Sumatra
- Riau
- West Sumatra
- Jambi
- Bengkulu
- South Sumatra
- Lampung
- Bangka Belitung
Java & Bali 7
- Banten
- Jakarta
- West Java
- Central Java
- Yogyakarta
- East JavaSurabaya
- Bali
Nusa Tenggara 2
- West Nusa Tenggara
- East Nusa Tenggara
Kalimantan 5
- West Kalimantan
- Central Kalimantan
- South Kalimantan
- East KalimantanSamarinda
- North Kalimantan
Sulawesi 5
- Gorontalo
- North Sulawesi
- Central Sulawesi
- South Sulawesi
- Southeast Sulawesi
Papua 1
- Papua
- High-capacity multi-backbone
- Rich in internet content
- Direct local peering
Solutions
More than connectivity: assessments, digital campuses, regional tax.
Assessment
Network Assessment
Testing of connection quality, reliability, and capacity: upload/download, latency, jitter, packet loss, plus LAN/Wi-Fi topology, QoS, and failover.
Audit
Network & IT Infrastructure Assessment
A review of hardware, server and network architecture, IT security, and disaster recovery.
Higher education
Global University Digitalization
One digital ecosystem: governance with SSO/ERP/real-time dashboards, smart campus, LMS/MOOC/COIL, research and publications, data and cybersecurity, digital branding, and AI.
Education
Smartclass Solution
Interactive distance teaching on the public cloud: two smart cameras and one digital microphone, live streaming and recording, intelligent tracking, 4K quality. Rocware and Hikvision devices.
Regional government
Tax Integrated Solution
Digital regional revenue services: PBJT, advertising tax (Reklame), BPHTB, PBB, levies (Retribusi), catering, and Opsen; with SSO, PBB receivables recap, online tax payment, SNAP Virtual Accounts, a regional revenue (PAD) dashboard, real-time revenue monitoring, and electronic signatures (TTE).
Customers
Trusted by companies, banks, universities, and government agencies.
40 organizations across seven sectors use INTINet services.
Banking 6
Government 6
Education 6
Industry 6
Hospitality & Healthcare 6
Transportation & Logistics 5
Media & Communications 5
Banking 6 customers
Government 6 customers
Education 6 customers
Industry 6 customers
Hospitality & Healthcare 6 customers
Transportation & Logistics 5 customers
Media & Communications 5 customers
Partners
Working with leading product and service partners.
Product Partners
Service Partners
Device brands we work with.
- Datacom
- Huawei
- Ruijie
- HPE Juniper
- MikroTik
- SonicWall
- Sangfor
- Fortinet
- Palo Alto
- F5
- Security
- Imperva
- F5
- Display
- Huawei IdeaHub
- Hikvision WonderHub
- Hisense
- Unilumin
- SCEW
- Storage, Server & NVR
- Huawei OceanStor
- Hikvision
- Gigabyte
- Synology
- Dahua
- Holowits
- CCTV
- Hikvision
- Holowits
- Dahua
- Smart Rack
- Huawei FusionModule
Certifications & memberships
ISO 9001 and ISO/IEC 27001 certified, and a member of APJII and APJATEL.
Our quality and information security management systems are certified. We are also a member of Indonesia's internet service provider and telecommunications network associations.
Certification
ISO 9001:2015
Quality Management System
Certification
ISO/IEC 27001:2022
Information Security Management System
Membership
APJII
Indonesian Internet Service Providers Association
Membership
APJATEL
Indonesian Telecommunications Network Providers Association
Contact
It all starts with a conversation.
Tell us about your connectivity or IT management needs. Our team is ready to help design the solution.
Phone031-8722337
WhatsApp support0811-3701-484
Emailmarketing@inti.net.id
Instagram@intinet.official
Email our team
- Head OfficeSurabayaJl. Raya Medayu Utara 30B, Surabaya, East Java
- Marketing OfficeSurabayaIntiland Tower, Jl. Panglima Sudirman No. 101-103, Surabaya
- Jakarta OfficeJakartaOffice Tower Eightyeight@Kasablanka 9A, Jl. Casablanka Kav. 88, Menteng Dalam, Tebet, South Jakarta
- Samarinda OfficeSamarindaJl. AW Syahranie No. 199A, Samarinda, East Kalimantan