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Network status

INTINet service status.

Check the availability of INTINet's network and services, or report an outage directly to our helpdesk.

status.inti.net.id

01 · Reporting an outage

So we can act fast

  • Your company name or service ID, and the affected location.
  • When it started and the symptoms: fully down, slow, or only certain sites.
  • A report from the Connection check page: public IP, browser, and the access test result for the affected site, ready to send by WhatsApp or email.
  • If available, speedtest or traceroute results from your device (the tracert command on Windows, traceroute/mtr on Linux/macOS).

Send it to support@inti.net.id or WhatsApp 0811-3701-484.

02 · Problems outside our network

Is a particular site slow?

Sometimes the cause lies in the destination network or server. We can coordinate directly with its operator when a cooperation channel exists.

Help us improve our service