01 · Before you measure
Prepare your device
- Close running apps, downloads, and streams.
- If you can, connect the device with a LAN cable instead of Wi-Fi.
- Press the start button in the panel above, then wait until all the numbers appear.
Speedtest by Ookla
Measure the speed of your connection.
Test download, upload, and ping right from your browser. Results depend on your device, local network, and the destination server chosen, so repeat the test a few times for a fuller picture.
02 · Reading the results
What each number means
- Download: the speed of receiving data, in Mbps.
- Upload: the speed of sending data, in Mbps.
- Ping and jitter: travel time and how steady it is, in milliseconds. Lower is better.
03 · Results not as expected?
Send to the helpdesk
Repeat 2–3 times at different hours. If the results stay far below your service capacity, send the result link or a screenshot to support@inti.net.id, WhatsApp 0811-3701-484, or call 031-8722337.